New York, NY 
Jobs@RobertOram.com

 Robert A. Oram III                                     Microsoft Certified Professional

Objective

To obtain a position in Network and Systems Administration which will provide me challenges and opportunities.

 

Certification

Microsoft Certified Professional     MCP ID#  1826685

 Implementing and Supporting Microsoft® Windows® 98

March 8, 2000

 

Learning Tree Course:

Systems Management Server 2003

Completed on 10-22-04

 

Learning Tree Course:

Deploying and Administering Microsoft® Windows 2000

Completed on 7-25-2003

 

Learning Tree Course:

Microsoft® Windows 2000

Completed on 2-15-2002

 

Software

Windows NT, Windows 9x, Linux (CentOS, Red Hat, Debian), Oracle Clients, TCP/IP,  HTML, Fortran, Basic.

 

Hardware

Dell, HP-Compaq, IBM Server Hardware, Dell, HP, IBM, Toshiba, and Acer Desktops and Laptops.  EMC, Dell, HP, Overland Storage Hardware. Tape Drives, Printers, etc.

 

Experience

Atari, Inc. (New York, NY)                                         2006 to 2007

Network and Systems Administrator

·         Managed in-house server room and off-site co-located server room.  Installed, configured, and maintained hardware. Designed rack layout and wiring for redesigned server room. 

·         Administered and updated AD on a daily basis. Created new users, mothballed old users, and created and managed security and distribution groups and OUs.  Performed Domain Admin duties for multiple sites nationwide.

·         Designed, implemented and maintained physical wired network.  Performed switch firmware upgrades, cable upgrades and site redesign and configuration after and extensive office remodel.

·         Advised Management on new and updated technologies that would boost the Company’s productivity and efficiency.  Suggested time saving and cost cutting procedures and hardware infrastructure upgrades.

·         Interviewed and trained desktop support personnel.  Wrote procedure manuals and set written standards for service and hardware.

·         Designed, implemented and maintained Enterprise backup and recovery schedules, solutions and hardware.

Desktop Analyst                                                    2001 to 2006

·         Successfully completed several Department, Site, and Enterprise long-term projects, while consistently providing a high-level of daily service to all end-users.  Ran all Desktop level PC and Infrastructure projects during my tenure.

·         Led Enterprise wide upgrade and OS Deployment.  Designed, created, developed and tested a universal desktop hard-drive image, ultimately deployed to all business sites nation wide.  Developed and implemented multiple deployment methods.  Saved time, money, and effort for desktop support personnel by providing a common standardized configuration.

·         Determined and implemented Hardware standardization policies.  Reduced the IT Department’s Hardware budget by utilizing common hardware and vendors, thus eliminating redundant research and evaluation of proposed equipment purchases.

·         Designed, built, and tested a complete test network for testing new policies, applications, hardware and procedures.  Eliminated downtime and risk associated with pushing new applications into Production environments.

·         Documented new and existing changes and procedures.  Eliminated wasted duplication of effort and time for recurring issues, which ultimately allowed the Desktop support staff to operate more efficiently.

·         Supported in-house phone system.

·         Responsible for hardware, software and memory upgrades for all desktops.

·         Managed Enterprise backup and recovery solutions.

 


7-2000 to 10-2000          Total Data                          NewYork, NY

Assistant Network Administrator

Reference:  Eric Hayes, Senior Network Administrator  

§         Supported Windows 2000 network.

§         Maintained all workstations, servers and computer and network hardware.

§         Responsible for all software installation, upgrades, data backup, maintenance of licenses, network security updates and compliance.

§         Researched, designed, and documented backup plans and procedures for disaster recovery and administered using ARCServeIT 6.61.

§         Administered MS Exchange 5.5 mail server.

§         Responsible for local user support and “concierge” for external vendor support as needed.

§         Provided general office logistical support as needed.

 

 

1998-2000       PC Consultant             Seattle, WA - New York, NY

PC Consultant

Reference: Tom Smith, Senior Consultant, CapitalStream   

§         Performed OS installs and upgrades on systems using Windows NT 4, Windows 98, Windows 95

§         Performed Hardware upgrades (i.e. CPUs, Memory, Motherboards, Hard Drives, Power Supplies, CD-ROMs)

§         Flashed new BIOS’s on Motherboards, Display Adaptors, Modems, and NIC cards.

§         Regularly used the Internet to update .inf and .dat files, get latest drivers, patches and fixes.

§         Installed, configured and maintained printers for Windows 98 and Windows 95.

§         Provided desktop support for various individuals and small businesses.

§         Installed and configured hardware, cabling and software for LANs.

§         Provided instruction to users on how to use Windows 98, Windows 95, Microsoft Office, email, printers and various applications.

§         Troubleshot hardware and software bugs and solved resource conflicts.

§         Used Internet and other sources to research Hardware and Software products for recommendation to clients.

§         Installed and configured anti-virus software, (McAfee, PC-cillin, Norton, CA InoculateIT) and cleaned infected systems.

 

 

11-96 to 10-1997           Miller Exteriors, Inc.               Tukwila, WA

Sales Force Manager

§         Installed hardware and cabling, and configured software for office LAN. (Windows 95)

§         Trained and managed outside sales force.

§         Hired, trained and managed phone sales team.

§         Increased internally generated sales by 12%.

§         Wrote sales training manual.

 

 

6-1995 to 11-96             Miller Exteriors, Inc.              Tukwila, WA

Sales Consultant

n     Interviewed, hired, and trained new sales representatives.

n     Trusted with company’s busiest sales region.

n     Led all sales reps in volume sold and money taken in.

 

 

11-1993 to 5-1995          Brooks Brothers                      Seattle, WA

Sales Associate

n     Increased personal sales by over 20% each quarter.

n     Mastered company’s computer systems and internal procedures.

n     Established large base of repeat clientele and kept detailed records.

 

 

5-1998 to 8-1999           Saltaire Construction               Seattle, WA

Lead Carpenter

§         Managed 3 to 5 man crew.

§         Planned, organized and executed project for Amazon.com resulting in the highest percentage single job profit in the history of the company.

§         High-end remodels.

 

Education

1997           Edmonds Community College  Edmonds, WA

1985-1986   University of Vermont                 Burlington, VT

§         Science based curriculum for Electrical Engineering major.

1984             Merrimac College                 North Andover, MA

§         Course study included Fortran programming.

§         Electrical Engineering major.